Review about Bearpaw Boots from Hagerstown, Maryland
Update by user Jan 25, 2016
Not a *** thing being done!
Original review posted by user Nov 30, 2015
Okay my complaint is about Bearpaw and their warranty department.I bought the care kit with the cleaning/conditioner etc.
I went to clean my boots & the cleaner/conditioner faded my boots. We took the kit back to Macy's. And I've been "trying" to work with Bearpaw about it they had me send photos of the boots to show the damage twice to the warranty dept.
And i get an email telling me to send the boots back to them.And I called the shoe department encore where we bought them and basically getting a run around from everyone
Reason of review: Warranty issue.