Hagerstown, Maryland
2 comments
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff

Update by user Jan 25, 2016

Not a *** thing being done!

Original review posted by user Nov 30, 2015

Okay my complaint is about Bearpaw and their warranty department.I bought the care kit with the cleaning/conditioner etc.

I went to clean my boots & the cleaner/conditioner faded my boots. We took the kit back to Macy's. And I've been "trying" to work with Bearpaw about it they had me send photos of the boots to show the damage twice to the warranty dept.

And i get an email telling me to send the boots back to them.And I called the shoe department encore where we bought them and basically getting a run around from everyone

Reason of review: Warranty issue.

Had an Experience with Bearpaw?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dawn
Bayonne, New Jersey, United States #1326850

Bought two pair of Bearpaw boots.One in December of 2015 and one in January 2016.

Putting the boots away for the season this year, I noticed both pair of boots have the soles cracking. Tried to get replacements under the warranty but they only offer a warranty for one year.

I have purchased 3 pair of Bearpaw boots, two are now worthless.I will never buy again and never recommend.

Anonymous
Eugene, Oregon, United States #1307823

I'm very pissed this is the second pair of bear paws I've bought the last two years and my feet are soaked.The bottoms get cracked.

Everything else holds up.

For the price of these boots not worth it!I will never buy another pair.

You May Also Like

Italian Style Clothing - Armani AG Milano jackets SCAM Italian Style Clothing "Got scammed in Irvine yesterday 10/6/15 on Culver drive, small shopping center. Italian rep coming from fashion show.... Looking for JW airport to catch is flight to Ny and Milano.... He wanted to..." Read more Modlily - Dress did not match photo on website Modlily "I ordered a dress that I thought was beautiful on the modlily.com. I received a dress from modlily.com and it was hideous. It was made of poor quality and looked..." Read more Fashionmia - Fasionmia Great products and good prices Fashionmia "Fasionmia.com amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..." Read more Skechers Go Walk shoes create suction force to the ground causing falls Skechers "I have using a Skechers Go Walk shoe with Goga mat padding on the inside for the last 3 months or so. I liked the comfort of the shoes and..." Read more Allied Van Lines - Sorry Truck driver Allied Van Lines "Driver ripped a 15 foot limb out of my 300yr old live oak and left if in the street, So Im out in the street saw up this huge limb..." Read more Total Air Care - Beware Total Air Care "4 times they sent a kid / tech to my house who from April to end of July stating air handler was great and good working condition and I specifically..." Read more Pepperfry  received wrong product and pepperfry is not ready to accept it back Pepperfry "Hi have order a clock "Black Iron 8 Inch Vintage Double Sided Station Wall Clock by Anantaran" (Sku: DE1370875-S-PM6126) (Order No is 303227277) which has WHITE inner background being displayed..." Read more Burgess Seed And Plant Company - Dead plants Burgess Seed And Plant Company "My plants came dead. I never received the Iris bulbs. The woman on the customer service desk told me without the shipping label there is nothing they can do. She..." Read more